BaraqVPN
Connection and app support
Include your device model, iOS version, app version, selected region and the steps that led to the issue.
Email BaraqVPN supportSupport
Tell us what happened.
We’ll help you move forward.
For product, privacy or account-free access questions, contact IBKO Pixels directly.
47Arena
Football app support
Include your device model, iOS version, app version and the fixture, competition or screen involved.
Email 47Arena support
Picture Puzzle · لغز الصور
Puzzle game support
For level, hint, ad or purchase issues, include the level number, device model, iOS version, app version and a screenshot when useful.
Email game supportالدعم باللغة العربيةBefore you write
Details help us investigate faster.
What should I include?
The app name, device model, iOS version, app version, a short description, steps to reproduce the issue and screenshots when useful.
Should I send sensitive information?
No. Do not send passwords, payment information, full IP logs or the content of private network traffic. BaraqVPN and 47Arena do not require a mandatory account.
How do I make a privacy request?
Email us with the app name and “Privacy Request” in the subject. We may need limited information to verify and complete the request.
How do I restore Picture Puzzle purchases?
Open the game settings or shop and choose Restore Purchases. Consumable coin packs cannot be restored after they have been delivered. If a non-consumable purchase is missing, contact us with the Apple receipt or transaction reference, but never send payment-card details.
What if a rewarded ad does not give a hint?
Confirm the ad completed, then return to the game and wait briefly. If the hint is still missing, send us the level number, approximate time and a screenshot. Do not repeatedly tap the ad button while it is loading.
IBKO Pixels · Netherlands